Ananova:

Bus passengers were shocked to be asked if any of them knew the way because the driver hadn't a clue.

They laughed when a supervisor asked if any of the 30 on board could give directions, reports the Mirror.

But then he added: "It will really help you as your driver is Polish, doesn't speak much English and he doesn't know the route."

Travel firm Fraser Eagle was running a coach replacement service for Virgin Trains between Birmingham and Rugby because of track maintenance.

One woman volunteered to sit by the driver and give him directions throughout the 20-mile journey.

Passengers gave her a round of applause when the bus arrived in time for them to make their rail connections.

Stephen Beech, 38, said: "It was lucky there were a couple of local people on the bus and one of them gave the driver directions as he clearly didn't have a clue."

A Virgin Trains spokesman said: "They are investigating. We would expect the driver to know the route he is supposed to drive."